Before SmartSearch, Holland & Knight felt their AML process was taking up too much time and resource; they wanted to be able to streamline their customer onboarding process and feel confident that they were meeting all their compliance obligations. Since using SmartSearch, Holland & Knight has greatly reduced the time taken to onboard new clients. They feel satisfied in their AML processes and remain reassured that the business is compliant thanks to SmartSearch’s all-in-one platform with ongoing monitoring. “SmartSearch has now become an essential element of our onboarding process and it is great to have the ongoing monitoring working in the background too. We are kept up to date on the latest products and services which would benefit us, such as the Retro Bulk Upload for historic clients. Our account manager has offered to help with setting up any new users and we are pleased we can turn to her for help if we have any queries or require further training. We would not hesitate to recommend SmartSearch to others who would like to improve their AML processes.” Nikki Conquest Office Manager at Holland & Knight Sector Legal
